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How Does Zoom Make Their Money। The Zoom Business Model

How Does Zoom Make Their Money? When you think of video conferencing, the very first thought that comes to mind is probably ‘Skype.’ For decades, the app has always been the focal point of all official and personal video calls. However, with so many voice chat apps built over the decades, the Skype app may have vanished with time. The ‘Zoom’ app has recently times received considerable attention. It has become a crucial element for any corporate to execute their everyday official events, particularly during the lockdown era. 

How Does Zoom Make Their Money

The application was connected to a large number of users’ personal information being stolen and traded on the internet. Even though the app has been banned in several nations, the app has yet to issue an official declaration. Have ever wondered How Does Zoom Make Their Money? Here is an article that helps you know more about Zoom.

The Initial investment

Zoom is a videoconferencing, VoIP telephone, and other types of online connectivity and cooperation system software. It started as a venture-backed startup in 2011 and made it public in 2019. Zoom is most likely to be taken seriously for its pivotal commitment to keeping the globe linked during the 2020 financial crisis. 

When the COVID-19 outbreak struck, Zoom became a vital tool for educators and corporations. That being said, for a business that only made a profit last year, the issue of how is zoom making money debatable. You Can Also Read Discord Business Model.

Key Partners of Zoom


Zoom’s investors love it, rendering them are among the most important stakeholders in the company’s operation and success. Zoom has gained more than $145.5 million in a string of fundraising rounds from 2011 to 2017.

In early 2017, Zoom has indeed dubbed a unicorn corporation, enabling it to raise 100 million dollars ’ worth of D financial support from Sequoia Capital. Zoom applied for an initial public offering in March 2019 and became official on April 18, 2019. Zoom was estimated at just under $16 billion (at $36 per percentage) at the close of the IPO.


Individual Users

Zoom’s platform now has 2.22 million monthly active users, raising the total number of Zoom customers to over 12 million. As of this article, Zoom has permitted over 200 million people to engage in daily video conferencing.

Enterprises & Businesses

Zoom’s main target audience has always been businesses, corporations, and industries. The Zoom platform was designed with business clients in mind, including big financial services firms, universities, government agencies, healthcare providers, and IT firms.

Zoom Business Model

Zoom delivers four different subscription services, one of which is completely free. Zoom’s Free plan includes unrestricted one-on-one meetings and up to 40 minutes of group sessions for up to 100 people. Regular customers and those seeking a temporary service until matters get back to usual after the pandemic will find that the Free plan should be more than enough. Zoom’s Free plan includes so many of the same features as its suppliers’ paid plans.

That isn’t to say Zoom isn’t cost-effective. Additional functionality, such as extended session hours, the ability to transfer more than 100 attendees, support personnel, and convergence with other resources, require a fee. The freemium model has aided in increasing consumer preferences and maybe even some increasing word-of-mouth advertising.

How does zoom make money?

Zoom makes the majority of its money by selling subscription plans with different features. Zoom currently provides four different premium services to its customers. Have you ever thought either Zoom is handling its subscribers? At times, they get help from external sites like InsideView Insights who handles CRM data.


Zoom Basic

The first tier, Basic, is a free service that only includes the most basic and essential features. While a Basic user can host a limitless number of meetings, each meeting can only have 100 people at a time, and the length of each meeting is restricted to 40 minutes. There are some extra features included, but it lacks some of the more additional functionality that a company would need. This tier, however, is adequate for the needs of so many other casual users.

Zoom Pro

The Pro plan is official $14 per month and includes all of the functionalities of the Basic plan, as well as advanced features such as extended group video call lasting to 24 hours rather than 40 minutes, the ability to increase over than 100 respondents for a set fee, Skype for Business integration, and more.

Zoom Business

The Business level is the only one to sets the minimum price depending on the percentage of “hosts” that will be used. This level of buying necessitates the purchasing of at least 10 licenses. This type of business account comes with dedicated support and administrative structures for the company’s strategy.

Zoom Enterprise

The Enterprise plan begins at $19.99 per month and allows your team to have a minimum of 50 members. The Enterprise strategy, as its name implies, is best suited to big corporations and corporations. The Enterprise plan includes all of the characteristics of the Business plan, as well as some new ones that are best suited to big teams, industries, and enterprises, such as the willingness to have up to 500 participants by choice, unrestricted cloud storage, discounts and bonuses on some other Zoom services, analytics, monitoring tools, and specialized support personnel.


While Zoom provides most of the functionality that an average user would expect from a local conferencing free service, it does charge for its add-ons, which include video workshops, additional cloud recording space, and other enhancements. To just use the add-ons, free users would need to upgrade to the Premium plans or higher. 


The paid levels do not include add-ons, because they’d have to pay a monthly subscription fee based on which add-ons they choose to use. There is a site ZoomInfo that can empower the sales, recruiting teams, and marketing. 


Zoom is an extremely popular utility that is already going to get bigger. Businesses like Zoom need to see increased revenues and subscription services in the following decade as more firms make videoconferencing an essential part of everyday activities.

Hi, I am Sadhana and thank you for stopping by to know me. I am a work-at-home mom of One Cute Baby and a firm believer in making 'working from home' success for everyone.

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